How can we help?
Questions about Levay, your account or your community. Commands, setup and answers are in Help & docs.
Email support
A person answers, usually within a day.
support@levay.xyzPrivacy and data
Get a copy of your data or have it deleted.
privacy@levay.xyzSecurity
Found a vulnerability? Tell us privately first.
security@levay.xyzQuick answers
Check spam and promotions, and that the address is right. A code works for 10 minutes; you can ask for a new one after 60 seconds on the same screen.
Still nothing after a few tries? Email us from that address.
Invite links work for 3 days and only for the email they were sent to. If yours expired, reply to the invite email or write to us and we will send a new one.
Join the waitlist on levay.xyz. We send invites in batches and email you when yours is ready.
Check that Levay is still in the server and can see the channel. Slash commands need the "Use Application Commands" permission for members in that channel.
If you just added Levay, Discord can take a minute to show its commands.
Public channels work without an invite. For a private channel, type /invite @Levay in it first, then pick the channel again in the dashboard.
Remove the bot from your server (Server Settings → Integrations) or workspace (Manage apps).
Then email privacy@levay.xyz from the address on your account and we will delete your account and your community's data.